SB Fragrances (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from our store in Garland, Texas.
By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide Directly
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through payment gateways)
- Order history and customer service messages
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Cookies and tracking data
- Pages viewed and actions taken on the site
This helps us improve the website and enhance your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Communicate with you about your purchase or inquiries
- Provide customer support
- Improve website performance and user experience
- Prevent fraudulent activities
- Send promotional emails (only with your consent)
Your data is used solely to provide better service—never for selling or misusing.
3. Cookies & Tracking Technologies
We use cookies to:
- Remember items in your cart
- Improve website speed and functionality
- Analyze site performance and customer behavior
You can disable cookies in your browser settings, but some features may not work properly.
4. Sharing & Disclosure of Information
We do not sell, rent, or share your personal information for marketing purposes.
We only share data with:
- Payment processors (e.g., Stripe, PayPal) to complete transactions
- Shipping carriers (e.g., USPS, UPS) to deliver orders
- Website analytics tools (e.g., Google Analytics) to improve performance
- Legal authorities, if required by law
All partners follow strict data protection guidelines.
5. Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure payment gateways
- Regular site monitoring
- Restricted access to customer data
While we take all necessary precautions, no method is 100% secure. You share information with us at your own risk.
6. Children’s Privacy
SB Fragrances does not knowingly collect information from individuals under 13 years old.
If you believe a minor has provided us data, contact us immediately for removal.
7. Data Retention
We retain your information as long as it is:
- Necessary for providing services
- Required for legal obligations
- Useful for resolving disputes or verifying transactions
You may request deletion of your data anytime (unless restricted by law).
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Update or correct your information
- Request deletion of your data
- Opt out of marketing emails
- Disable cookies
- Request a copy of your stored data
To exercise any rights, contact us at info@sbfragrances.com.
9. Marketing Communications
You will only receive promotional emails if you subscribe or opt in.
You may unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices, content, or security.
We encourage you to review their policies before sharing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business operations.
Updates take effect immediately upon posting.
12. Contact Information
If you have questions about this Privacy Policy or how we handle your data, contact us:
SB Fragrances
Garland, Texas
info@sbfragrances.com
